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Managed Services

In today’s dynamic world of technology, the tools and skills required to effectively manage IT resources and changes are seldom available within the small to medium sized business. To help organizations control their IT investments, IE offers operational managed services. You get all the advantages of a larger staff and an organization that is more responsive with a minimal outlay of critical capital and personnel resources. IE will manage software and hardware updates; install necessary software and configuration file upgrades; and pro¬vide infrastructure implementation services as needed to maintain a stable network. IE also monitors network devices, LAN/WAN connections, and mission-critical servers to ensure the highest possible availability of your network resources.

Network Managed Services

Bandwidth Monitoring
IE’s Services Operations Center will monitor key network devices and connections in your LAN or WAN configurations for indications of over or under utilization. By monitoring and logging this activity, organizations can recognize and plan for daily, weekly, monthly, and annual trends.

System Monitoring
IE provides monitoring services for mission-critical servers, workstations, and IP addressable network equipment to ensure the highest possible availability of your network resources.

Security Managed Services

Network Intrusion Detection & Protection Systems (ID/IPS)
IE’s Network IDS will watch your internal network looking for telltale signs of hackers or employees compromising your secure systems. Only through monitoring the results of the intrusion detection systems can you take appropriate action to halt, recover, and protect yourself from further loss.

Firewall Monitoring
Installing a firewall without firewall monitoring is a very weak intrusion defense. Poorly configured firewalls can be more dangerous than no firewall, as organizations are lulled into a sense of complacency that leads to unexpected attacks, often discovered only after significant damage is done.
Security Alert Notification

IE’s proactive Security Alert Notification system will notify you of any vulnerabilities in your systems or any sudden attacks that you should be worried about. Is there a new vulnerability in your DNS server software? Are you at risk? How much risk?

 
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